UsingJoomla - Contact Policy

usingjoomla.com Contact Policy

This Contact Policy explains expectations when communicating with Us and what information We collect during Contact with Us here at usingjoomla.com

When You send Us a message / submission You will be expressly required to agree to this Contact Policy.

This Contact policy explains the following:

Terminology
What information is collected and stored when You send Us a Message
Using the information collected when You send Us a Message
Access to the collected information when sending Us a Message
Downloading information collected when You send Us a Message
Deleting information collected when You send Us a Message
Courtesy and Acceptable Language
Contact Policy Reviews
Contact Policy Updates
Contact Policy Date Of Writing

Terminology

'We' 'Us' 'Our' - means and refers to usingjoomla.com

'You' 'Your' - means and refers to the person sending Us a message / submission;

'Message' 'Submission' - means and refers to the written message You send to Us using Our Contact Form. The words 'Message' and 'Submission' are interchangeable.

'Site' 'Website' - means and refers to usingjoomla.com

usingjoomla.com may also be written as UsingJoomla.com and are interchangeable, with or without the preceeding www.

Back to top of page

What Information is collected and stored when You send Us a Message

When You send Us a Message / Submission We collect and store the following information:

Your Name
Your Username
Your unique User ID
Your email address
Date of sending message
IP address used when sending Your Message
Unique Message ID - this is assigned when You send Your message
Message Subject
Message body

Back to top of page

Using the information collected when You send Us a Message

We use the information collected when You send Us a Message for the purpose of replying to Your Message to Us and for detecting potential fraud.

Back to top of page

Access to the information collected when You send Us a Message

You can gain access to the information collected when You send Us a Message by:

logging in to Our Website, and then
navigating to the "Account" tab in the mainmenu and then selecting the "Contacts with this Site" link - this will list all of Your messages sent to Us - subject to "Deleting information collected when You send Us a Message" below

Back to top of page

Downloading information collected when You send Us a Message

You can download any message You have sent to Us by:

Logging in to Our Website, then
Navigating to "Contacts with this Site" link in the "Account" mainmenu tab - this will list all messages You have sent to Us
In the list of Your messages You can choose which Message(s) to download by selecting the download / PDF icon () at the end of the corresponding message line - subject to "Deleting information collected when You send Us a Message" below

Back to top of page

Deleting information collected when You send Us a Message

You can delete one or more message(s) you have sent to Us by:

Logging in to Our Website, then
navigating to "Contacts with this Site" link in the "Account" tab in the mainmenu - this will list Your messages sent to Us - subject to one or more message having not been deleted previously
in the list of still stored messages, at the end of each line listing a message is the facility to delete the corresponding message by means of clicking the "Delete" () icon

Note:

Once You have chosen to delete a message - the corresponding message and all of its corresponding information collected is irretrievably deleted, forever, and for good.

Back to top of page

Courtesy and Acceptable Language

All message content, including the message "Subject" line, should be written using polite, courteous language.

Use of the following language types will not be tolerated - this list gives examples and is not exhaustive: