Monday, March 08, 2021

usingjoomla.com Contact Policy

This Contact Policy explains expectations when communicating with Us and what information We collect during Contact with Us here at usingjoomla.com

When You send Us a message / submission You will be expressly required to agree to this Policy


Points ListThis Contact policy explains the following:


Terminology

"We" "Us" "Our" - means and refers to usingjoomla.com

"You" "Your" means and refers to the person sending Us a message / submission;

"Message" "Submission" means and refers to the written message You send to Us using Our Contact Form. The words "Message" and "Submission are interchangeable.

"Site" "Website" means and refers to usingjoomla.com

usingjoomla.com may also be written as UsingJoomla.com and are interchangeable, with or without the preceeding www.

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What Information is collected and stored when You send Us a Message

When You send Us a Message / Submission We collect and store the following information:

  • Your Name;
  • Your Username;
  • Your unique User ID;
  • Your email address;
  • Date of sending message;
  • IP address used when sending Your Message;
  • Unique Message ID - this is assigned when You send Your message;
  • Message Subject;
  • Message body;

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Using the information collected when You send Us a Message

We use the information collected when You send Us a Message for the purpose of replying to Your Message to Us and for detecting potential fraud.

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Access to the information collected when You send Us a Message

You can gain access to the information collected when You send Us a Message by:

  • logging in to Our Website, and then
  • navigating to the "Account" tab in the mainmenu and then selecting the "Contacts with this Site" link - this will list all of Your messages sent to Us - subject to "Deleting information collected when You send Us a Message" below;

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Downloading information collected when You send Us a Message

You can download any message You have sent to Us by:

  • Logging in to Our Website, then
  • Navigating to "Contacts with this Site" link in the "Account" mainmenu tab - this will list all messages You have sent to Us
  • In the list of Your messages You can choose which Message(s) to download by selecting the download / PDF icon (pdf) at the end of the corresponding message line - subject to "Deleting information collected when You send Us a Message" below;

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Deleting information collected when You send Us a Message

You can delete one or more message(s) you have sent to Us by:

  • Logging in to Our Website, then
  • navigating to "Contacts with this Site" link in the "Account" tab in the mainmenu - this will list Your messages sent to Us - subject to one or more message having not been deleted previously;
  • in the list of still stored messages, at the end of each line listing a message is the facility to delete the corresponding message by means of clicking the "Delete" (delete) icon;

Note:

Once You have chosen to delete a message - the corresponding message and all of its corresponding information collected is irretrievably deleted, forever, and for good.

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Courtesy and Acceptable Language

All message content, including the message "Subject" line, should be written using polite, courteous language.

Use of the following language types will not be tolerated - this list gives examples and is not exhaustive:

  • Rude;
  • Foul;
  • Grotesque;
  • Hateful;
  • Derogatory;
  • Racist;

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Contact Policy Reviews

This Contact Policy will be reviewed at regular intervals.

A review does not mean that any change has occureed.

If any changes have occurred, the date of the changes will appear in the next section of this Contact Policy.

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Contact Policy Updates

This contact Policy may be updated at any time.

This Contact Policy was last updated: 18th January 2021

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Contact Policy Date Of Writing

This Contact Policy was written on: 18th January 2021.

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