UsingJoomla - Contact Policy

usingjoomla.com Contact Policy

This Contact Policy explains expectations when communicating with Us and what information We collect during Contact with Us here at usingjoomla.com

When You send Us a message / submission You will be expressly required to agree to this Contact Policy.

This Contact policy explains the following:

Terminology
What information is collected and stored when You send Us a Message
Using the information collected when You send Us a Message
Access to the collected information when sending Us a Message
Downloading information collected when You send Us a Message
Deleting information collected when You send Us a Message
Courtesy and Acceptable Language
Contact Policy Reviews
Contact Policy Updates
Contact Policy Date Of Writing

Terminology

'We' 'Us' 'Our' - means and refers to usingjoomla.com

'You' 'Your' - means and refers to the person sending Us a message / submission;

'Message' 'Submission' - means and refers to the written message You send to Us using Our Contact Form. The words 'Message' and 'Submission' are interchangeable.

'Site' 'Website' - means and refers to usingjoomla.com

usingjoomla.com may also be written as UsingJoomla.com and are interchangeable, with or without the preceeding www.

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What Information is collected and stored when You send Us a Message

When You send Us a Message / Submission We collect and store the following information:

Your Name
Your Username
Your unique User ID
Your email address
Date of sending message
IP address used when sending Your Message
Unique Message ID - this is assigned when You send Your message
Message Subject
Message body

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Using the information collected when You send Us a Message

We use the information collected when You send Us a Message for the purpose of replying to Your Message to Us and for detecting potential fraud.

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Access to the information collected when You send Us a Message

You can gain access to the information collected when You send Us a Message by:

logging in to Our Website, and then
navigating to the "Account" tab in the mainmenu and then selecting the "Contacts with this Site" link - this will list all of Your messages sent to Us - subject to "Deleting information collected when You send Us a Message" below

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Downloading information collected when You send Us a Message

You can download any message You have sent to Us by:

Logging in to Our Website, then
Navigating to "Contacts with this Site" link in the "Account" mainmenu tab - this will list all messages You have sent to Us
In the list of Your messages You can choose which Message(s) to download by selecting the download / PDF icon at the end of the corresponding message line - subject to "Deleting information collected when You send Us a Message" below

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Deleting information collected when You send Us a Message

You can delete one or more message(s) you have sent to Us by:

Logging in to Our Website, then
navigating to "Contacts with this Site" link in the "Account" tab in the mainmenu - this will list Your messages sent to Us - subject to one or more message having not been deleted previously
in the list of still stored messages, at the end of each line listing a message is the facility to delete the corresponding message by means of clicking the "Delete" icon

Note:

Once You have chosen to delete a message - the corresponding message and all of its corresponding information collected is irretrievably deleted, forever, and for good.

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Courtesy and Acceptable Language

All message content, including the message "Subject" line, should be written using polite, courteous language.

Use of the following language types will not be tolerated - this list gives examples and is not exhaustive: