usingjoomla.com Contact Policy

This Contact Policy explains expectations when communicating with Us and what information We collect during Contact with Us here at usingjoomla.com

When You send Us a message / submission You will be expressly required to agree to this Contact Policy.


Points ListThis Contact policy explains the following:

  • Terminology
  • What information is collected and stored when You send Us a Message
  • Using the information collected when You send Us a Message
  • Access to the collected information when sending Us a Message
  • Downloading information collected when You send Us a Message
  • Deleting information collected when You send Us a Message
  • Courtesy and Acceptable Language
  • Contact Policy Reviews
  • Contact Policy Updates
  • Contact Policy Date Of Writing

Terminology

'We' 'Us' 'Our' - means and refers to usingjoomla.com

'You' 'Your' - means and refers to the person sending Us a message / submission;

'Message' 'Submission' - means and refers to the written message You send to Us using Our Contact Form. The words 'Message' and 'Submission' are interchangeable.

'Site' 'Website' - means and refers to usingjoomla.com

usingjoomla.com may also be written as UsingJoomla.com and are interchangeable, with or without the preceeding www.

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What Information is collected and stored when You send Us a Message

When You send Us a Message / Submission We collect and store the following information:

  • Your Name
  • Your Username
  • Your unique User ID
  • Your email address
  • Date of sending message
  • IP address used when sending Your Message
  • Unique Message ID - this is assigned when You send Your message
  • Message Subject
  • Message body

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Using the information collected when You send Us a Message

We use the information collected when You send Us a Message for the purpose of replying to Your Message to Us and for detecting potential fraud.

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Access to the information collected when You send Us a Message

You can gain access to the information collected when You send Us a Message by:

  • logging in to Our Website, and then
  • navigating to the "Account" tab in the mainmenu and then selecting the "Contacts with this Site" link - this will list all of Your messages sent to Us - subject to "Deleting information collected when You send Us a Message" below

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Downloading information collected when You send Us a Message

You can download any message You have sent to Us by:

  • Logging in to Our Website, then
  • Navigating to "Contacts with this Site" link in the "Account" mainmenu tab - this will list all messages You have sent to Us
  • In the list of Your messages You can choose which Message(s) to download by selecting the download / PDF icon (pdf) at the end of the corresponding message line - subject to "Deleting information collected when You send Us a Message" below

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Deleting information collected when You send Us a Message

You can delete one or more message(s) you have sent to Us by:

  • Logging in to Our Website, then
  • navigating to "Contacts with this Site" link in the "Account" tab in the mainmenu - this will list Your messages sent to Us - subject to one or more message having not been deleted previously
  • in the list of still stored messages, at the end of each line listing a message is the facility to delete the corresponding message by means of clicking the "Delete" (delete) icon

Note:

Once You have chosen to delete a message - the corresponding message and all of its corresponding information collected is irretrievably deleted, forever, and for good.

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Courtesy and Acceptable Language

All message content, including the message "Subject" line, should be written using polite, courteous language.

Use of the following language types will not be tolerated - this list gives examples and is not exhaustive:

  • Rude
  • Foul
  • Grotesque
  • Hateful
  • Derogatory
  • Racist

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Contact Policy Reviews

This Contact Policy will be reviewed at regular intervals.

A review does not mean that any change has occureed.

If any changes have occurred, the date of the changes will appear in the next section of this Contact Policy.

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Contact Policy Updates

This contact Policy may be updated at any time.

This Contact Policy was last updated: 18th January 2021.

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Contact Policy Date Of Writing

This Contact Policy was written on: 18th January 2021.

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